Do you find yourself constantly feeling busy? Or, maybe you feel like you have too much on your plate? Perhaps you have a to-do list with no end in sight, or many responsibilities to juggle on a daily basis at work. When you get home, you have household responsibilities to take care of, too, and it just seems like you never have much time for a breather.
“I first learned about TTEC from the university I was attending. I thought it would be a great idea to get a job working from home while going to school. When I first started working for the company, I was a seasonal agent. This grew into a permanent agent position. TTEC has enabled me to earn a degree, provide support to my family, gain skills in communication and technology, and meet great people from different parts of the world. What a wonderful company to work for! Every day is a great day here at TTEC!”
Being an at-home call-center rep requires a computer and may require specific software or equipment. A great phone voice helps as well, as does any experience in customer service, data entry, retail sales, or management. Dozens of sites list job openings for call-center representatives, including Upwork.com, Freelancer.com, and SimplyHired.com. However, you may also find listings offered by local businesses in your local newspaper.
Pretty much every serious blogger and online entrepreneur I know has at least one virtual assistant. Think of a VA like an administrative assistant at a regular office building, except they are working remotely. Duties can include practically any administrative task you can think of – including handling emails, bookkeeping, completing sales, customer service, editing websites, and much more. Specializations in areas like social media management or online ad management is another option.
How to Get It: Customer service is the biggest work-at-home field, with companies including Spiegel, Hilton, Best Western, HSN, 1-800-FLOWERS and many others using at-home reps. Fill out an application with staffing companies such as Arise, Alpine Access, VIPdesk, LiveOps, and Convergys, all of which vet the companies who are hiring through them. If you need benefits, search through a staffing company that will hire you as an employee (Alpine Access, VIPdesk and Convergys do this) rather than an independent contractor. If you're a contractor, you may be asked to pay a small fee (between $15 and $35) for a background check. While a fee can be a sign of a scam, independent contractors are responsible for their own expenses.